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After Airbnb changed its policy to allow cancellation with full refunds, some aggrieved hosts are trying to cut it out of bookings or are planning legal action (Erin Griffith/New York Times)

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Erin Griffith / New York Times:

After Airbnb changed its policy to allow cancellation with full refunds, some aggrieved hosts are trying to cut it out of bookings or are planning legal action  —  Hurt by refunds, some are trying to cut the site out of bookings or taking legal action.  The company says it is working to reduce tensions.



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